Returns & Exchanges

At Diamondlady, we want you to feel as radiant as our collections, which is why we offer a seamless 30-day return policy for all unworn fashion pieces. If your selection isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all diamond-grade tags and labels remain attached and intact.

3

Ship with Ease

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing